PMO – effectiveness controlled by both tools and people

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The role of a Project Management Office (PMO) is to ensure proper governance and guidance through the execution of the project.  This is achieved through a combination of governance tools (status reports; risks, issues, and decision trackers; project plans, etc.) and having the members of the PMO with the right skills and knowledge (project management, architecture, business requirements, applications, and infrastructure).  Balancing the combination of tools and people is critical to ensuring both detailed execution of the current project phase and the planning of all future phases are optimized.  Reliance on just tools may focus the project too much on project metrics while compromising quality, whereas too much focus on people may focus on quality while missing scheduling and critical path decisions.

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